Sleepy Family Privacy Policy
Sleepy Family ("Sleepy Family," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the Sleepy Family mobile application, website, and related services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Last updated: September 16, 2026
1. Who We Are
Sleepy Family is operated by the Sleepy Family team.
If you have any questions about this Privacy Policy or our data practices, you can contact us at:
Email: sleepyfamily67@gmail.com
Website: https://sleepyfamily.com
2. Information We Collect
This section describes the categories of information we collect, organized in accordance with Apple’s App Privacy framework. For each category, we indicate whether the data is linked to your identity and the purposes for which it is used.
We do not use any of the data collected to track you across apps or websites owned by other companies.
2.1 Contact Information
We collect:
Email address (required for account registration and authentication)
Nickname or display name
Purpose: App Functionality, Account Management
Linked to you: Yes
Used for tracking: No
2.2 User Content
We collect:
Voice wake-up messages you voluntarily record and send, and custom alarm sounds you upload
Custom family names you create
Support messages, feedback, and other communications
Profile information (such as avatar)
Purpose: App Functionality
Linked to you: Yes
Used for tracking: No
Audio files are processed to provide voice wake-up messages and custom alarm sounds. Custom sounds are stored so you can use them again. We do not use audio to build advertising profiles.
2.3 Identifiers
We collect:
User ID (generated by Sleepy Family)
Device ID (used for authentication and Apple Push Notification Service delivery)
Authentication identifiers from Sign in with Apple or Google Sign-In
Purpose: App Functionality, Authentication
Linked to you: Yes
Used for tracking: No
2.4 Usage Data
We collect:
Alarm interactions and wake-up verification results
Poke interactions and wake-up completion status
Online/offline status
Streak, score, and ranking data
Family interaction activity
General app usage analytics
Purpose: App Functionality
Linked to you: Yes
Used for tracking: No
2.5 Diagnostics
We use Sentry to collect crash reports and technical diagnostics, including app version, device and operating-system information, to investigate failures and maintain app reliability. This collection is separate from any diagnostic reports Apple may share under your device settings. We do not use this data for advertising tracking.
2.6 Other Data
We collect:
Alarm settings (such as exact alarm time, sound, repeat)
Do Not Disturb (DND) settings and schedule
Notification preferences
Family membership information (which family you belong to)
Purpose: App Functionality
Linked to you: Yes
Used for tracking: No
2.7 Device Permissions
Depending on the features you use, we may request access to the following device capabilities:
Microphone: used to record voice wake-up messages. You can decline or revoke permission in your device settings; recording features will then be unavailable.
Camera: used for photo wake-up challenges. Challenge photos are processed on your device, and the app sends the verification result to our server. If you choose an image with the system photo picker, the app uses the image you select for the challenge.
Notifications: used to deliver alarms, wake-up reminders and family interaction alerts. Delivery depends on your device settings and operating-system permissions.
We request microphone and camera permissions only when you use features that need them. We do not access your contacts, health data or location data. Basic profile information received through Apple or Google sign-in is described in Section 2.8.
2.8 Information from Third-Party Sign-In Services
If you sign in using Apple, Google, or another third-party login provider, we receive:
Your email address
Display name or account identifier
Other basic account information authorized by you
The specific information we receive depends on the privacy settings you have configured with the third-party provider.
2.9 Information We Do Not Collect
Sleepy Family does not collect:
Precise or approximate location data
Contacts or address book information
Browsing or search history outside the Service
Health, fitness, or biometric data
Payment card numbers and bank account details
Government identification numbers
Advertising identifiers for third-party tracking
2.10 Purchase Information
When you purchase Sleepy Premium through the App Store, Apple processes payment. We receive purchase and transaction information needed to verify the purchase, link the entitlement to your Sleepy Family account, restore access, and handle subscription renewals, expirations, refunds, and revocations. We do not receive your payment card or bank account details. We use this information to provide the service and prevent purchase fraud, not for advertising tracking.
Purpose: App Functionality, Purchase Verification
Linked to you: Yes
Used for tracking: No
3. How We Use Your Information
We use your information for the following purposes:
3.1 To Provide and Operate the Service
This includes using your information to:
create and manage your account
authenticate your identity
enable you to create, join, and manage a family
provide alarm, wake-up verification, leaderboard, streak, poke, and related social features
maintain the security, stability, and functionality of the Service
3.2 To Enable Wake-Up and Social Interaction Features
Sleepy Family includes social wake-up interactions designed around user-controlled conditions.
For clarity:
other users cannot send alarm interactions at any time without restriction
an alarm may only be sent when the recipient’s own alarm has already gone off, the recipient has not completed wake-up verification or is considered overslept, and the recipient is not in DND mode
a poke may only be used when the recipient is not in DND mode, and usage is limited to three times per week. Voice-message allowances depend on your plan and are shown in the app
These features are part of the Service’s intended functionality and are only available under the applicable system and user settings.
3.3 To Send Notifications
We may use your information to send you notifications related to the Service, including:
account or security notifications
alarm and wake-up related notifications
family interaction notifications
service announcements, updates, or policy changes
Notification delivery may depend on your device settings, permissions, network conditions, and operating system behavior.
3.4 To Improve the Service
We may use usage information to:
understand how users interact with the Service
improve user experience and product design
monitor reliability, performance, and technical issues
develop new features and refine existing ones
3.5 To Enforce Our Terms and Protect the Service
We may use your information to:
enforce our Terms of Service
detect, prevent, or address abuse, fraud, harassment, unauthorized access, or other harmful activity
comply with legal obligations
protect the rights, safety, and property of Sleepy Family, our users, and others
4. Voice Wake-Up Messages and Custom Alarm Sounds
Sleepy Family allows you to record and send voice wake-up messages to a specific user or family member. You can also upload custom alarm sounds for your own future use.
Audio files are processed to provide voice wake-up messages and custom alarm sounds. Custom sounds are stored so you can use them again. We do not use audio to build advertising profiles.
Audio is handled under the retention and account-deletion provisions in Sections 6 and 8. A message becoming unavailable for playback does not by itself indicate that all associated stored data has been deleted.
5. How Information Is Shared
We may share your information only as described below and only to the extent reasonably necessary.
5.1 With Users in Your Family
Because the Service includes family-based interaction features, certain information may be visible to other users in the same family, including:
nickname
avatar
whether you are in the same family
wake-up status
streak / score
ranking
online / offline status
exact alarm time
DND schedule
voice messages, where applicable to the interaction
Leaderboard information is visible only within the family, not publicly across the entire platform.
By default, family-related information described above is only visible to members of families you choose to join or create. You can review and adjust visibility-related settings, such as DND mode, within the Service at any time.
5.2 With Service Providers
We use third-party services for authentication, hosting, file storage, notifications, diagnostics and App Store purchases. We share information only as needed for these purposes.
Sleepy Family manages email and password sign-in through its backend service and stores passwords in hashed form. For Apple or Google sign-in, we process provider identifiers needed to authenticate you and link your account.
Apple Inc. — Sign in with Apple. Processes your email address or Apple private relay address, name if shared, and authentication identifier. Privacy Policy:
https://www.apple.com/legal/privacy/
Google LLC — Google Sign-In. Processes email address, display name and account identifiers needed for authentication. Privacy Policy:
https://policies.google.com/privacy
Amazon Web Services (AWS) — Application hosting, databases and file storage, including audio used for voice wake-up messages and custom alarm sounds. Our primary production environment is currently deployed in Singapore. Other service providers may process data in other countries or regions; see Section 11. Privacy Policy:
https://aws.amazon.com/privacy/
Apple Push Notification Service (APNs) — Delivers iOS notifications using device push tokens and notification payloads. Privacy Policy:
https://www.apple.com/legal/privacy/
Sentry — Processes crash reports and technical diagnostics to help investigate failures and maintain app reliability. Privacy Policy:
https://sentry.io/privacy/
Apple App Store — Processes in-app purchase payments and provides transaction information needed for purchase verification and entitlement management. Apple processes payment details; Sleepy Family does not receive your payment-card or bank-account details. Privacy Policy:
https://www.apple.com/legal/privacy/
5.2.1 Roles of Service Providers
Providers processing personal information on our behalf are required to follow our instructions and maintain appropriate security measures. Apple and Google also process information for their own services under their respective terms and privacy policies.
5.2.2 No Advertising or Tracking Partners
Sleepy Family does not share your information with advertising networks, data brokers or third-party analytics partners for cross-app or cross-site tracking. We do not use your information to build advertising profiles.
5.3 For Legal Reasons and Protection
We may disclose information if we believe doing so is necessary to:
comply with applicable law, regulation, legal process, or governmental request
enforce our agreements and policies
detect or investigate fraud, abuse, or security issues
protect the rights, property, or safety of Sleepy Family, our users, or others
5.4 In Connection With Business Transfers
If Sleepy Family is involved in a merger, acquisition, asset sale, financing, reorganization, or similar transaction, your information may be transferred as part of that process.
6. Data Retention
We retain your information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
In general:
account information is retained while your account remains active
family, alarm, wake-up, and interaction-related data may be retained as needed to operate the Service
analytics, diagnostic, and crash data may be retained for a limited period as necessary to monitor performance, security, and reliability
audio is processed to provide voice wake-up messages and custom alarm sounds; custom sounds are stored for reuse
when you delete your account, we will delete or anonymize your personal information within 30 days, subject to the limited legal exceptions described in Section 8
7. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
access the personal information we hold about you
request correction of inaccurate or incomplete information
request deletion of your personal information
object to certain processing of your information
request restriction of certain processing
withdraw consent where processing is based on consent
request a portable copy of certain information, where applicable
You may also be able to manage certain information directly through the Service, including:
editing your profile information
changing alarm and DND settings
managing notification preferences
using the in-app account deletion function
We may need to verify your identity before fulfilling certain requests.
8. Account Deletion
8.1 How to Delete Your Account
8.2 Deletion Timeline and Scope
8.3 Data Deleted
8.4 Data That May Be Retained
8.5 If You Cannot Access the App
9. Children's Privacy
The Service is intended solely for users who are at least 13 years of age. We do not knowingly collect, solicit, or maintain
personal information from any person under the age of 13.
If you are under 13, you are not permitted to use the Service and should not provide any personal information to us.
If we learn that we have inadvertently collected personal information from a person under 13, we will:
(a) promptly delete that information from our systems;
(b) terminate the associated account; and
(c) take reasonable steps to prevent further collection.
If you are a parent or guardian and believe that a person under 13 has provided personal information to us, please contact us at sleepyfamily67@gmail.com, and we will take appropriate action.
In accordance with the U.S. Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13 under any circumstances.
10. Data Security
We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, disclosure, alteration, and destruction.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. International Data Transfers
Sleepy Family is operated globally, and your information may be transferred to, processed, and stored in countries outside of your country of residence.
11.1 Primary Storage Location
Our primary data infrastructure is operated by Amazon Web Services, Inc. (AWS) in data centers located in Singapore. By using the Service, you acknowledge that your information will be transferred to and stored in Singapore, which may have data protection laws that differ from those in your country of residence.
11.2 Safeguards for International Transfers
Where required by applicable law, we take reasonable steps to ensure that international data transfers are carried out with appropriate safeguards, which may include:
contractual commitments from our service providers to protect your information;
reliance on Standard Contractual Clauses or equivalent legal mechanisms recognized under applicable data protection laws;
technical security measures such as encryption in transit and at rest.
11.3 Your Consent
By using the Service, you consent to the transfer and processing of your information in Singapore and any other country where our service providers operate infrastructure necessary to provide the Service.
12. Third-Party Services and Links
The Service may contain links to or integrations with third-party services, websites, or tools. Their privacy practices are governed by their own policies, not this Privacy Policy.
We encourage you to review the privacy policies of those third parties before providing them with your information.